Shipping policy

Effective: June 1, 2026

Fulfillment by Our Licensed Pharmacy Partner

All prescriptions are fulfilled and shipped directly by our licensed pharmacy partner, our licensed pharmacy partner. Reserve Med Supply does not handle or ship medications directly. Shipping timelines, carrier selection, and packaging are managed by our licensed pharmacy partner.

Geographic Restrictions

We currently ship to U.S. addresses where our licensed pharmacy partner is licensed and authorized to ship prescription medications. We cannot currently ship to P.O. Boxes, APO/FPO addresses, U.S. territories, or international addresses. If your state is not currently served, you will be notified and your order will be cancelled with a full refund.

Processing Time

Once a prescription is issued, it is transmitted to our licensed pharmacy partner. our licensed pharmacy partner typically processes and ships orders within 3–5 business days of receiving the prescription. Processing times may vary based on physician review queue, pharmacy workload, and medication availability.

Estimated Delivery

After dispatch, standard shipping typically takes 3–7 business days depending on your location. Estimated delivery dates are estimates only and are not guaranteed. We are not responsible for carrier delays.

Tracking

You will receive a tracking number by email once your order is shipped by our licensed pharmacy partner.

Undeliverable Packages

If a package is returned to our licensed pharmacy partner as undeliverable due to an incorrect or incomplete address provided by you, we may be able to re-ship at your expense. Prescription medications that cannot be re-dispensed under applicable pharmacy law will not be eligible for refund.

Contact for Shipping Issues

Email help@reservemedsupply.com.